I am writing to thank you, Joni, Kim and your entire staff for the excellent treatment and service I received during my recent complete teeth/bite restoration project. You and your staff completely exceeded my expectations every step of the way and the result of the restoration is truly remarkable.
As you know, this process started almost 6 years ago when we first met. From the start, you indicated that because of the condition of my teeth, that at some point I would need a major restoration. You never tried to sell me on the project other than to tell me that I would know when it was time to proceed. You were certainly correct. Over the past year as my teeth began to crack with regularity, it was clear that I needed to do something if I was going to save them, which as you know was my primary motivation. Cosmetics were never a major consideration for me, but now that I have my new teeth, I must admit that maybe it should have been-boy what a difference-I am ready for the movies!
While the project was certainly costly, it is easy to see why, based on the amount of time you and Joni had to spend with me, I am sure that there was much planning and logistical work behind the scenes in order to produce the end result…. and I have told my family that based on the amount of gold must be in my mouth now, they may want to melt down the new teeth once I can no longer use them!
Frankly, the biggest challenge was finding the time necessary to get the work done, and you and your staff worked very hard to accommodate my schedule. I was amazed that we were able to complete the whole project in less than four months. While one might not look forward to going to the dentist, I did not find the work to be particularly painful and listening to your and Joni stories, jokes and lunch plans made the time pass quickly! I also appreciated the fact that I was able to have all the work done in your office and did not need to run all over town to get it completed.
So, feel free to use me as a reference with patients contemplating this procedure or one like it. I will be more than happy to speak with them or even share my new smile with them if they want to see the results.
Thanks again and all the best,